Where going the extra mile is the rule, not the exception

"Irene was referred to us through our realtor Mark Easterday (who I also recommend). My husband and I have been working with Irene for over a year now. She is terrific. Irene is very knowledgeable regarding the mortgage process and answered all of my questions (and I had many) thoroughly and patiently. She is very responsive to both phone calls and emails and responds within an hour of my messages even those that I sent in the evening. She is organized, conscientious, and extremely hard working.

In addition to all these great qualities, the quality that I most appreciate is her proactiveness. She looks at the interest rates on a daily basis and when she saw the rates dropping, she called us and recommended that we refinance. We followed her advice and locked into an unbelievably low interest rate. We are grateful because interest rates are now rising again and if it were not for Irene we would have missed this opportunity. Her proactiveness has saved us thousands of dollars."

Nancy Da Silva